Discreet Shipping
Free Delivery
Cash On Delivery

Thank you for accessing and using our online service and web site (collectively the “Service”). The following terms and conditions (the “Agreement”) constitute an agreement between Lauvette (“Lauvette”, “we”, “us” or “our”) and you (“you”, “your” or “User”).By using our Service, you acknowledge that you have read, understood and agree to be bound by the Agreement. You likewise represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.  Please read them carefully. If you do not agree with the Agreement, please do not access or use the Service.

What We Do

The Service provides a sales platform in the World Wide Web of the Internet where Lauvette offers products (“Products”) to and transacts with the Users of the Service as well as facilitates payments and provides all relevant services required to fulfill the order requests of Users.

Modified Terms

We may modify the terms and conditions from time to time, as we deem necessary. Please check back periodically to review the changes. However, continued use of the site will be deemed to constitute acceptance of the new Terms and Conditions.

Eligibility and Membership

To place an order with Lauvette, you must be over eighteen (18) years of age. If you are under eighteen (18) years of age, you may place an order with Lauvette only with involvement of a parent or guardian.

To gain access and use the Service, you may either register as a member or continue as a guest user. Before completion of any order/s, you will expressly signify your acceptance of the Agreement. You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. Otherwise, Lauvette reserves the right to suspend or terminate your membership. Further, you agree to promptly update your account so that we can complete your transactions and contact you as needed.

You are responsible for maintaining the confidentiality of your account and password, and for restricting access to your account. Accordingly, you are solely responsible for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or breach of security. You shall not use your Lauvette membership for any purpose competitive to Lauvette.

Unless you cancel your order, acceptance of your order will be perfected upon our confirmation of your order which signifies the perfection of the contract between you and Lauvette. With this, you will receive an Order Confirmation email. Thereafter, we shall dispatch the goods to you, at which time, you will receive a second email (Shipment Notification email) indicating that your order/s is/are on its/their way to you.

Lauvette reserves the right not to accept your order in the event that we are unable to obtain authorization for payment, shipping restrictions apply to a particular item, that the item ordered is out of stock or does not satisfy our quality control standards. Further, we may refuse to process an order at any time for any reason at our sole discretion.

Shopping For Our Products

We operate on a first-come, first-served basis policy. Therefore, items in stock may currently appear on your cart but can be purchased by another customer who was first able to complete the check-out and payment procedures. However, any stock from cancelled orders goes back to the web site the next day and may be purchased by you or any other User subject to the completion of our check-out and payment procedures. In rare cases, you may have been able to place an order online for a product portrayed as having stock, but once we attempt to process find out that the product is sold out. In cases like these, we will notify you via email.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee, however, that your computer monitor’s display of colors will be true to life.

Lauvette may, in its sole discretion, refuse any order you place with it or limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was made. For orders that were not processed or cancelled because of the aforementioned reasons, Lauvette will either not charge you, or refund you the total billed amount. The preceding actions shall be applied to the rightful person(s) in cases of fraud.


All prices posted on the web site are inclusive of government-imposed taxes. We try to advertise the most accurate and up-to-date pricing information on the products offered on the web site. We cannot, however, warrant against pricing error. If you have placed an order for a product whose price was posted incorrectly, we will either not process or cancel your order. Should this happen, we will notify you via email.


We aim to deliver the product/s to you at the place of delivery requested by you in your order and the delivery time indicated by us at the time of your order checkout. Our delivery schedule runs from Mondays to Fridays, but not during Holidays. Once your order has been packed and prepared, you will receive a Shipment Notification email to let you know that your package is about to leave our warehouse, indicating the estimated arrival date of your package. For Cash-on-Delivery (COD), our carrier will contact you regarding the delivery schedule.

Kindly note that any guarantees made as to delivery times are subject to delays resulting from unforeseen events or force majeure. Further, it might not be possible for us to deliver to some locations, particularly outside Metro Manila, in which event, we will inform you using the contact details that you provide to us when you make your order and arrange for cancellation of the order or delivery to an alternative delivery address.

We offer a standard shipping option. Your orders will be delivered to your specified shipping address for a fixed delivery charge of only PHP 90.00 for Metro Manila locations. Shipping fee is free for orders above PHP 1,000.00. Any order request with a shipping address located outside of the Philippines will not be fulfilled.

If you have specified a recipient who is not you for delivery purposes (for example as a gift) then you accept that evidence of a signature by them (or at that delivery address) is evidence of delivery and fulfillment by Lauvette.

When order is received, the recipient is required to sign the Delivery Receipt acknowledging that the items were received in good condition and in our standard packaging. You shall be able to provide the documents delivered with the product, upon request. You may send us an email via support@lauvette.ph in case of any faults, defects or damage.

If delivery or collection is delayed through your unreasonable refusal to accept delivery or if you do not accept delivery or collect the product from the carrier after three (3) attempts by the carrier, we may (without affecting any other right or remedy available to us) do either or both of the following: (1) for COD payments, flag your account by which you will not be able to pay through COD payment option upon your next orders; or (2) no longer make the product available for delivery or collection and notify you that we are immediately cancelling the applicable contract, in which case we will refund to you or your credit or debit card company, as applicable, any money already paid to us under the contract, less our reasonable administration charges, including but not limited to the shipping fee.

Promotions and Rewards Program

Lauvette holds promotions, rewards programs and other incentivizing mechanisms, as we see fit. These promotions are not held on a regular or permanent basis, and are not always made available for all Users to participate in. Lauvette reserves the right to modify or terminate our promotions at any time.

Electronic Communication

When you use or access the Service or send emails to Lauvette, you are communicating with Lauvette electronically. You consent to receive electronically any communications related to your use of the Service. We will communicate with you by email or by providing notifications on the web site. You agree that all agreements, notices, disclosures and other communications that are provided to you electronically satisfy any legal requirement that such communications be in writing. All notices from Lauvette intended for receipt by a customer shall be deemed delivered and effective when sent to the email address you provide on Lauvette. All dealings, correspondence and contacts between us shall be made or conducted in the English language.

Errors, Inaccuracies and Omissions

Occasionally there may be information on our web site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related web site is inaccurate at any time without prior notice (including after you have submitted your order).


You agree not to use any “deep-link,” “page-scrape,” “robots,” “spiders,” “offline readers,” or any other automated system, program, algorithm or methodology, or any similar or equivalent manual process, to access the Service in a manner that sends more request messages to Lauvette servers than a human can reasonably produce in the same period of time by using a conventional on-line web browser. You agree not to probe, scan or test the vulnerability of the web site or any network connected to the site, nor breach the security or authentication measures on the web site or any network connected to the web site. You agree not to attempt to interfere with, compromise the system integrity or security or decipher any transmissions to or from the Lauvette servers. You agree not to engage in decompiling, reverse engineering, or otherwise attempting to obtain the source code of the Service. You agree not to take action that imposes an unreasonable or disproportionately large load on our infrastructure.

Disclaimer of Warranty

The Service, Lauvette Content, and any product you purchase through the Service are delivered on an “as-is,” “as available,” and “with all faults” basis. To the fullest extent permitted by applicable law, we disclaim any and all warranties of any kind, whether express or implied, including but not limited to, implied warranties of satisfactory quality, merchantability, fitness for a particular purpose, or non-infringement.

Lauvette does not warrant the Service will be uninterrupted, secure or error-free, that any defects will be corrected, or that the Service or the servers that make the site available will always be free of viruses or other harmful components.

Limitation of Liability

You agree that in no event shall Lauvette, its affiliates, officers, directors, employees, agents, and suppliers be liable to you for any direct, indirect, special, consequential, economic, exemplary, incidental, or punitive damages, including, but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or directly or indirectly related to the Agreement, the Service, including the Lauvette web site and any other web site or resource you access through a link from the Lauvette website; the products made available or purchased through the Service, including any damages or injury arising from any use of such products; the use of or inability to use the Service or any other information access through the Service, or performance of any third party products or services; the legality, accuracy, reliability, quality or authenticity of Lauvette Content, advertisements, services or products provided by any party through the website.

Under no circumstances shall Lauvette be responsible for any damage, loss or injury resulting from hacking, tampering or other unauthorized access or use of the Service or your accounts. Lauvette’s liability to you for direct damages for any claim related to any of the foregoing shall in no event exceed the amount which you have paid to Lauvette in conjunction with the product under which such claim first arose.


You agree to defend, indemnify and hold harmless Lauvette, its affiliates, officers, directors, employees, agents, and suppliers, from and against any and all fines, penalties, claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney’s fees) arising out of (1) your use and access of the Service (2) any product you purchase from the Service (3) your violation of any term in this Agreement (4) your violation of any third-party right, including without limitation any right of privacy or intellectual property right (5) fraud you commit, or your intentional misconduct or gross negligence.


No failure or delay by us or you in exercising any right under this Agreement shall operate as a waiver of such right or extend to or affect any other or subsequent event or impair any rights or remedies in respect of it or in any way modify or diminish our or your rights under this Agreement.

Personal Data Protection

Please see our Privacy Policy, which forms part of these Terms and Conditions.

Intellectual Property Rights

The Service and every material and proprietary information therein, including but without limitation to, software, designs, images, photographs, text, graphics, illustrations, logos, patents, copyrights, trademarks, service marks, audio, video, music and all other intellectual property rights related thereto, including all code in the web site (collectively “Lauvette Content”), is the exclusive property of Lauvette or used with express permission of the copyright and trademark owners. Use of Lauevette Content for any purpose not expressly permitted by this Agreement is strictly prohibited and may result in civil and/or criminal penalties

No Relationship and Third Party Rights

Nothing in this Agreement shall create or be deemed to create a partnership, an agency or a relationship of employer and employee between you and us. No person who is not a party to this Agreement shall acquire any rights under it or be entitled to benefit from any of its terms even if that person has relied on any such term or has indicated to any party to this Agreement its assent to any such term.

Governing Law and Dispute Settlement

This Agreement (and all non-Contractual obligations arising out of or connected to it) shall be governed and construed by the laws of the Philippines.

Any dispute arising from or relating to the Agreement, including any question regarding its existence, validity of termination, shall finally be settled by arbitration exclusively in Taguig City, Philippines. Any arbitration award shall be final and binding upon the parties, shall be the exclusive remedy between the parties and may be enforced by judgment of a competent court having jurisdiction.

Entire Agreement and Severability

This Agreement shall constitute the entire agreement between you and Lauvette concerning the Service. If any clause in this Agreement shall become or shall be declared by any court of competent jurisdiction to be invalid or unenforceable, such invalidity or unenforceability shall in no way affect any other clause or part of any clause, all of which shall remain in full force and effect, so long as this Agreement shall be capable of continuing in effect without the unenforceable term.
Contact Us

Questions about the Terms of Service should be sent to us at support@lauvette.ph.

Version: April 2019.

Contact Details


7F Finman Center, 131 Tordesillas Street, Salcedo Village, Makati City, 1227 Phillippines
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